Benefits:

Employee discounts
Health insurance
Opportunity for advancement
Training & development
Wellness resources

Front Desk Lead Job Description

About the Role:

We are seeking a dynamic and organized Front Desk Lead to join our team at UFC Gym in Miami, FL. As the first point of contact for our members and guests, you will play a crucial role in creating a welcoming and positive atmosphere for everyone who walks through our doors.

Responsibilities:

Oversee the front desk operations and ensure a smooth check-in process for members and guests
Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with membership inquiries
Manage and coordinate the scheduling of front desk staff
Maintain cleanliness and organization of the front desk area
Assist with administrative tasks such as data entry, filing, and phone correspondence

Requirements:

Prior experience in a customer service or front desk role
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency in basic computer skills and knowledge of fitness industry software is a plus
Positive attitude and team-oriented mindset

About Us:

UFC Gym is a leading fitness center that offers a unique and empowering experience for individuals of all fitness levels. We are dedicated to providing a supportive and motivating environment for our members to achieve their health and wellness goals. Our team is passionate about making a positive impact in the lives of others and we take pride in our inclusive and energetic community.

Compensation: $15.00 per hour

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don’t settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

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